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Support

Need help?

📧 Contact Us

Have a question, found a bug, or want to request a feature? We'd love to hear from you.

Email undefined.ws@gmail.com

❓ Frequently Asked Questions

Q. What types of assets can I track?

A. Chill Money supports 22+ categories including stocks, ETFs, mutual funds, bonds, crypto, savings, real estate, precious metals, and more.

Q. Where is my data stored?

A. Your data is stored locally on your device. When iCloud sync is enabled, data is automatically synced across your Apple devices. No data is ever sent to our servers.

Q. Can I transfer my data to a new device?

A. Yes. If iCloud sync is enabled, simply install the app on your new device and sign in to iCloud. Your data will be restored automatically.

Q. Are asset values updated automatically?

A. Chill Money is designed for manual recording. There is no automatic connection to brokerage accounts or wallets. You record values at your own pace to track your portfolio over time.

Q. Can I lock the app?

A. Yes. You can enable Face ID app lock from the Settings screen.

☁️ Troubleshooting iCloud Sync

If your data isn't syncing, please check the following:

  1. Make sure you're signed in to iCloud on your device
  2. Go to Settings → [Your Name] → iCloud → ensure iCloud Drive is turned on
  3. Ensure you have an active Wi-Fi or cellular connection
  4. Check that "iCloud Sync" is enabled in the app's Settings
  5. Wait a few minutes and restart the app

Note: Syncing may take a few minutes. If the issue persists, please contact us.